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General Information




         Am I in-district?                                    Class Observation Guidelines
                                                              THPRD invites parents/guardians to observe class activities from
         Live out of district?                                inside the classroom/gymnasium on the first and last days of the
         Patrons outside the district, including out-of-town guests, are   term. Otherwise, we encourage parents/guardians to remain
         invited to enjoy THPRD programs by choosing between two   outside the classroom/gymnasium for the best instructional
         payment options:                                     environment for the children. Off-site programs require a parent/
                                                              guardian to be present at all times if the child is younger than 10
         Pay a 25% premium for each class, drop-in activity, fitness pass   years of age. If you have any questions or concerns regarding these
         or program. Typically, out-of-district (OD) rates are listed in this   guidelines, please feel free to speak to the instructor or program
         activities guide. This option may not be used for facility rentals.  coordinator. Thank you for your cooperation and understanding.
         Please note that out-of-district patrons are ineligible to receive   Inclement Weather
         discounts provided to in-district youth, seniors, military families
         and guests with physical or developmental disabilities.  THPRD programs, classes and sponsored activities may be
                                                              delayed or canceled if weather conditions warrant. For the latest
                                OR                            information on THPRD aquatic and recreation center operations
                                                              during inclement weather, sign up for text alerts by texting "join"
         Pay an assessment fee (currently $106 per quarter) that allows   to 833-340-0174 to subscribe. We will also post notices on www.
         all household members to receive in-district rates on all THPRD   thprd.org, social media and provide info to news media.
         classes, drop-in activities, fitness passes and other programs for
         any single term or an entire year.                   Dressing Rooms
                                                              It is requested that all individuals age 6 and over use the locker
         Out-of-district registration dates:                  room that is most aligned with their affirmed gender. Please check
         Winter registration at 8am on Monday, December 9.    with front desk staff if you have any questions.
         Spring registration at 8am on Monday, February 24.
                                                              Showers
                                                              If you use a THPRD shower but do not participate in a paid activity, a
                                                              $3 fee will be charged.
         Cancellations, Discounts and Refunds

         Delays, Closures and       Refunds                   deposit. An approved request will   Military Discount
         Changes                    THPRD’s policy is to refund monies   be refunded on a THPRD gift card.  All in-district individuals and their
         Occasionally centers will be closed   collected for services, in a timely   A deposit of $30 per week will   dependents (with government-
         or schedules changed or delayed   manner, whether initiated by the   be charged for camps. Camp   issued identification/documents)
         due to special events or makeup   district or the participant.  deposits are nonrefundable and   who are currently serving or have
         classes. We make every effort to   If a longer refund request period   nontransferable.   served (active duty, National Guard,
         announce any change in advance.   is necessary, it will be noted in the   Tennis Courts  Reserves, veterans and retirees) in
         We strive to provide a clean facility   class description and activities guide   Requests to drop or change a   the U.S. military (Army, Navy, Air
         for your enjoyment, and annual   and on the patron invoice. No credit   reservation for a tennis court must   Force, Marines and Coast Guard)
         closures are required for major   will be applied to the participant’s   be made two days prior to the   will receive a 10% discount on
         repairs and cleaning.      THPRD registration account with   reservation for a full refund.  qualifying programs and services.
         Full or Canceled Classes   less than the required notice.  Discounts
                                    For a complete copy of the THPRD                    When Discounts Do Not
         All programs operate with a   cancellation and refund policy,   Discounts are available to in-district   Apply
         minimum enrollment requirement   please visit www.thprd.org.  patrons only.    No discounts are available for
         and maximum enrollment capacities.                   A patron representing multiple   non-subsidized district activities.
         The district reserves the right   Classes            protected classes – for example,   These include but are not limited to
         to cancel, change or combine   Requests to drop or change a class   a 65-year-old military veteran –   private lessons, facility rentals, trips,
         programs. Classes will not be   must be made five days prior to   would not be eligible for multiple   childcare, concessions, merchandise
         canceled within 72 hours of the   the first day of class to receive a full   discounts.   and special events.
         start date except in extraordinary   refund minus any applicable fees.
         circumstances. When the district   Requests made within five days up   Senior and Youth Discounts  Passes
         cancels or postpones a class, the   to the start date will be refunded on   A 10% discount is available at all   Deluxe and general passes are non-
         total fee will be credited to the   a THRPD gift card.  THPRD facilities for in-district   refundable and non-transferable. No
         participant’s THPRD registration   After a patron's second cancellation   patrons 65 years and older, except   refunts given for deluxe or general
         account.                   in a term, a cancellation fee of $10   at the Stuhr Center, where a   passes.
                                    will be charged if canceled five days   discount is already included in the
         Waiting Lists              before, and $20 if within five days.   price. Youth discounts apply to daily   Please note: Gift card
         Once a class is filled, a waiting list   Camps       admissions and passes (no discounts   purchases are nonrefundable.
         will be created. Note: Even if an   Requests to drop or change a camp   on classes) to children between   The only exception is for
         additional class is created, it may   registration must be made at least   the ages of 1 and 17. The youth   balances less than $5. Patrons
         not be at the same time or day as   14 days prior to the start of the   discount rate is the same as the   who qualify for this exception
         the waiting list class.    camp to receive a full refund minus   senior discount rate.  must request the refund.
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